FAQs
Q:Who can use Turnitin?
Teachers, researchers, undergraduate students and doctoral students can apply for a Turnitin account, while students who have graduated or dropped out from school cannot use Turnitin anymore.
Q:A qualified similarity report should be under how many percent? What kinds of similarity reports should I submit?
Please follow the rules of your own department.
Q:What should I do if I accidentally delete the class or all the classes are expired?
Please email ncu57407@ncu.edu.tw and provide your
name and student number.

Q:How to delete uploaded files?
Turnitin from NCU student accounts does not save any papers to Turnitin database.
If you still want to delete your paper in Turnitin, you can submit another paper to replace the old one.
Q:After clicking in the class, which assignment should be used? How many times can an assignment be uploaded?
All assignments are available. However, after 3 resubmissions in one assignment, you will need to wait 24 hours to see a new similarity report. In this situation, you can choose another assignment to submit.
Q:I have uploaded my paper for a long time, but my similarity report has not finished yet, why?
1. It takes 1-2 hours to finish a similarity report. Please wait for a moment.
2. After 3 resubmissions in one assignment, you will need to wait 24 hours to see a new similarity report. In this situation, you can choose another assignment to submit.
3. If it's not for the above reasons, please email ncu57407@ncu.edu.tw and provide your name, student number and assignment name which you uploaded papers.
Q: Can I use the filter to exclude certain words?
The filter functions include:
1. Exclude Quotes and Bibliography: This function is turned on by default.
2. Exclude source that are less than:
If you need to use this function, be sure to obtain permission from your professor. The filter setting will be shown in the last page of similarity reports.

How to use the filter please refer to
Turnitin User Guide.
Q: How to fill in the "The Report of National Central University Student Thesis Similarity Check"?
Please follow the rules of your own department.